Terms and Conditions
Terms & Conditions
Please read our terms and condition carefully. By placing an order with Face Paint Supplies you confirm acceptance of the following information & terms.
Should you have any queries or questions about anything we stock, please feel free to get in touch with us and we will be only too glad to help. You can call us on 07796 662608 or email us at [email protected]
Payments can be made via PayPal, bank transfer or cheque. Please note, that if paying by cheque, your goods will NOT be posted until cheque has cleared. Cheques must be made payable to Face Paint Supplies. If paying by PayPal or bank transfer, you goods will be dispatched once payment has been made.
If you have any discrepancies with your order please TELEPHONE us on 07796 66608 within 24 hours of delivery of your order. This is the most efficient way of resolving problems with your order.
If you wish to cancel your order please contact us as soon as possible via telephone. If your order has not been despatched we will refund immediately. If your order has already been despatched please refer to our returns policy below.
Returns must be requested and received back to us within 7 working days from the delivery date if you are not satisfied with the quality of the goods that you receive. No replacements or refunds will be issued for any products faulty or damaged after 7 working days. We reserve the right to refuse returns of unwanted products).
If you wish to return an item PLEASE contact us first on 07796 662608.
The goods must be sealed and unused and in their original packaging, unless faulty. They must be returned at the customer's expense and must be sent via recorded post to Face Paint Supplies, 25 Ranfurley Road, Portadown, Co. Armagh, Northern Ireland, BT62 3HU.
It is your responsibility to enter the correct delivery information, this is very important as we cannot accept any liability for loss or damage to the goods once the goods have been delivered per your instructions. All deliveries will require a signature. We cannot be held responsible for any orders that are returned to us by Royal Mail. Any additional postage costs for re-delivery, will be paid by the buyer.
All orders placed before 2pm, will be dispatched the same day via 1st class recorded mail. For any orders placed after 2pm, they will be dispatched the next working day.
Orders placed on a Saturday or Sunday, will be dispatched on the Monday of the next week.
All our smaller deliveries will be via Royal Mail and for larger orders, they will be shipped by courier.
**We are not responsible for Royal Mail or Courier delivery times**
UK postage is £4.50 for 1st class recorded.
We ship worldwide! Delivery times for international orders is up to 21 days.
Delivery is FREE for orders over £100 (UK ONLY).
Although we are an online store, you may also collect in person, please contact us via telephone to make arrangements for pick up.
Prices may change at any time without prior notification.
Face paints Supplies will not be held liable or responsible for any misuse of our products. Please follow the manufactures guidelines on each individual product.
While we try to our best to supply accurate pictures of our products, please be aware that colours may differ slightly from that shown on line. For sizing, photos are not to scale, but we have included weight and dimensions of products.